Privacy policy

Introduction

Effective date: 28th January 2026

My Green Business Limited ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://mygreenbusiness.uk) or engage with our services, including reports, consultancy, and training. Please read this privacy policy carefully.

Information we collect

1. Information you provide to us

• Contact forms and enquiries: When you fill out forms on our website (e.g., requesting consultations, contacting us, or making enquiries), we may collect your name, e-mail address, organisation name, phone number, and any other information you choose to provide.
• Service details: When you request or purchase a report, service, or training, we may collect relevant details about your organisation, property, or project to deliver our services effectively.

2. Automatically collected information

• Analytics data: We use Matomo Analytics to collect anonymised data about your interaction with our website, such as pages visited, time spent on each page, and device information. This data does not identify you personally.
• Server logs: Our web servers automatically log your IP address, browser type, and access times for security and operational purposes.

How we use your information

We use the information collected for the following purposes:

• To respond to your enquiries and provide requested services or reports.
• To manage client relationships and project delivery.
• To improve our website, services, and user experience based on aggregated analytics.
• To send you updates, newsletters, or other communications (only if you have opted in).
• To fulfil legal and regulatory obligations.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party providers who assist in operating our website or delivering our services, but only under strict confidentiality agreements.
• Legal compliance: If required by law or to protect the rights, property, or safety of My Green Business Limited, or others.

Cookies and tracking technologies

Our website does not use tracking cookies. However, certain third-party services (e.g., embedded content or analytics) may use their own cookies to enhance functionality. You can disable cookies in your browser settings if desired.

Data retention

We retain your personal information only as long as necessary to deliver our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

You have the following rights regarding your personal information:

• Access and correction: Request access to the personal data we hold about you and request corrections if inaccurate.
• Deletion: Request the deletion of your data where it is no longer necessary for the purposes for which it was collected.
• Opt-out: Withdraw consent for marketing communications at any time.
• Data portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at info@mygreenbusiness.uk.

Security

We implement all reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Use of this website is at your own discretion.

Third-party links

Our website may contain links to third-party websites or services. This privacy policy does not apply to those third parties, and we are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

Changes to this privacy policy

We may update this privacy policy from time to time. The "effective date" at the top of this page indicates when changes were last made. We encourage you to review this privacy policy periodically.

Contact us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: